We're here to help you get the most out of Recentify
Have questions or need assistance? Reach out to our support team:
We typically respond within 24 hours
Recentify analyzes publicly available Instagram profile data to show you recent follows in chronological order. Simply enter any public Instagram username to see their following activity.
Yes! Recentify doesn't require you to log in or create an account. Your searches are stored locally on your device only, ensuring complete privacy and anonymity.
Recentify can only analyze public Instagram profiles. If an account is set to private, their following list won't be accessible.
To cancel your Recentify Premium subscription:
1. Open the Settings app on your iPhone
2. Tap your name at the top
3. Tap "Subscriptions"
4. Find Recentify and tap it
5. Tap "Cancel Subscription"
If you've previously purchased Recentify Premium, open the app, go to the paywall screen, and tap "Restore" in the top right corner. Your subscription will be restored automatically.
Try restoring your purchase first using the steps above. If that doesn't work, please contact us at support@catspy.app with your Apple ID email address, and we'll help resolve the issue.
Try these steps:
1. Force close and reopen the app
2. Check your internet connection
3. Update to the latest version from the App Store
4. Restart your device
If the problem persists, contact us with details about the issue.
Email us at support@catspy.app and we'll get back to you as soon as possible.